The File System persistence is the default persistence of the i-net HelpDesk server. There is no further configuration required. The persistence will be stored in the filesystem depending on the operating system:

• Windows: C:/ProgramData/i-net software
• Linux: %USER_HOME%/.i-net software
• macOS: %USER_HOME%/.i-net software

The persistence can be moved to another file location using the Maintenance Module if needed.

Note: The File System persistence can only be used with a single server and must not be shared with another instance.

The server configuration is not being stored in the File System backed persistence. Depending on which user runs the server, the preferences are stored in the following places:

• Windows: The Registry
• Linux: %USER_HOME%/.java or /etc/.java (System Scope)
• macOS: ~/Library/Preferences/com.inet.*.plist or /Library/Preferences/com.inet.*.plist (for System scope)